This applies to www.karenduffyfineart.com and sets out how Karen Duffy uses and protects any information (personally Identifiable Information) that you give her when you use this website. It will only be used in accordance with this privacy statement. This is information which can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

What personal information do we collect from the people who visit our website? When ordering or commenting on my website, as appropriate, you may be asked to enter your name, email address, mailing address, credit card information or other details to help you with your purchasing experience.

When do we collect information? We collect information from you when you register on our site, place an order, subscribe to a newsletter, browse the website or enter information on our site using a comment or contact form. We may collect the following information; name, contact information (including email address), demographic information such as postcode, preferences and interests, other information relevant to customer surveys and/or offers.

How do we use your information? The information we collect from you, may be used in the following ways; To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested. To improve our website in order to better serve you. To quickly process your transactions. To issue newsletters (to subscribed individuals). To send periodical emails regarding your order. To follow up with them after correspondence (live chat, email or phone inquiries). How do we protect your information? We are committed to ensuring that your information is secure.

I do not retain any of your details digitally in any way. I have a printed copy of customer orders only, these are used for my records only for UK tax purposes and after 7 years these records are destroyed.

I have a GDPR compliant newsletter for customers which you would need to ask to be added to personally via my ‘join my mailing list’ I use Flodesk as my newsletter host. They are based in the USA and are behind the privacy wall and are fully GDPR compliant. You may unsubscribe at anfy time directly within any newsletter you receive from me. I don’t hold any customer information on my computer system whatsoever and do not share you details with anyone. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. We implement a variety of security measures when a user places an order to maintain the safety of your personal information. All transactions are processed through a gateway provider (Paypal or Stripe) and are not stored or processed on our servers. Customer purchase records are kept for a minimum of 6 years to comply with legal requirements.

What rights do you have over your personal data? You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below. You may also have rights to change, delete, restrict your personal information and I will usually delete your personal information upon request, this does not include any data we are obliged to keep for administrative, legal or security purposes.

Do we use ‘cookies?’ Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow it to do so) that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information. They are also used to help us recognise your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction, so that we can offer better site experiences and tools in the future. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may, however, prevent you from taking full advantage of the website.

Third-party disclosure. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

Third-party links. Occasionally, we may include or offer third-party products or services on our website. These third-party sites may have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites, however, we seek to protect the integrity of our site and welcome any feedback about these sites.

Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website. Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above. Please be aware that from time to time our Privacy Policy may be updated.

We collect your email address in order to; send information, respond to inquiries, and/or other requests or questions. Process orders and to send information and updates regarding orders. Send you additional information related to your product and /or service. Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

If at any time you would like to unsubscribe from receiving future emails, you can email us at karenduffy543@hotmail.co.uk or follow the instructions and the bottom of each email and we will promptly remove you from ALL correspondence.

If there are any questions regarding this privacy policy, you can contact us using the information below;

www.karenduffyfineart.com

ArtKDuffy, The Market Hall Shrewsbury, Unit 48, Claremont Street, Shrewsbury, SY1 1HQ, United Kingdom

Last edited on 16/03/2022

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